Frequently Asked Questions
Find answers to common questions about our products and services
Are BPerfect Cosmetics products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our finished products or ingredients on animals.
How do I know which foundation shade is right for me?
We offer a comprehensive online shade finder tool and detailed swatches on each product page to help you find your perfect match.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our support team within 30 minutes of placement to request changes.
Are your palettes suitable for sensitive skin?
Our formulas are developed with high-quality ingredients; however, we always recommend performing a patch test before full application.
Do you offer professional discounts for makeup artists?
Yes, we have a BPerfect Pro program. You can apply via our 'Pro Artist' page with valid certification.
When will out-of-stock items be replenished?
We restock popular items regularly. You can sign up for 'Back in Stock' email alerts on the specific product page.